Question 1

My airline is not supported. Can you still help?

Accepted Answer

We can only collect bags from airlines we have agreements with. Leave your details on the coverage page and we will tell you when yours is added. For other airlines, contact the airline's baggage desk directly.

Question 2

How do I find my bag tag number?

Accepted Answer

It is on the small sticker the airline put on your boarding pass or passport at check-in: 10 digits, often with two letters in front (your airline's code).

Garuda Indonesia baggage services

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